Q & A

General user (natural person)

Q1.Why does Taipower want to issue the Cloud Invoice?

In accordance with the provisions of Article 4, paragraph 14, of the Regulations Governing the Use of Uniform Invoices,
Delete the provision that "part of the sales of public utilities may be exempted from issuing unified invoice" 
Implemented on January 1, 2016,
In accordance with the "Implementation Plan for the Import of Electronic Invoices for Public Utilities by the National Taxation Bureau of the Ministry of Finance", the Bank will issue a Cloud Invoice.

Q2.When did the Taipower Company issue the Cloud Invoice?

Taipower has issued Cloud Invoice since January 2016.
The term "January 2016" refers to the year and month of the payment of the electricity bill payment notice or the payment certificate.

Q3.After the Taipower Company issued the Cloud Invoice, is there any change in the current payment method?

The various diversified payment methods provided by Taipower have not changed.
After paying the bill, please keep the "Carriage Number" printed on the payment notice and the Payment Receipt.

Q4.Why should I keep the "Carrier Number" properly?

The Carrier number is 30 digits, which is the exclusive Carrier for connecting to the Cloud Invoice, like the Easycard and membership card. The only difference is that the Carrier does not have a physical card.

After the Uniform-Invoice is drawn, the "Carriage Number" is the only basis for the customer to inquire and print the winning invoice, so please keep it properly so as not to affect your Equity!

Q5.Can the carrier number be registered?

The carrier numbers of each payment notice or payment certificate of Taipower Company are different.
If the "Electronic Invoice Integration Service Platform of the Ministry of Finance (referred to as the "E-invoice Platform") is required to provide the automatic redemption award service, the customer must set up consolidation for each period.
Since February,2016, Taipower's Electronic Invoice User Platform will provide consolidation functions.

Q6.Is it possible to use a common Carrier, such as a mobile phone barcode, to request a virtual electronic invoice?

As long as the customer pay at the location of Taipower Company, take the initiative to inform and present the common Carrier.
Or download the designated mobile payment APP to use the common Carrier. After the APP payment, our company will register the carrier directly.

Q7.Does Taipower have a method for inquiring invoice information?

YES
After 48 hours of payment at Taipower Company's counter or "to the convenience stores payment, the payment of the deduction was successful.
After returning the payment information to our Taipower Company for 3 days in the collection agency, you can check by following ways:
(1)Log in to the E-invoice Platform of Taipower Company and enter the "Carriage Number" to inquire.
(2)Contact the Taipower Company 24 hours 1911 customer service voice line, enter the "Carrier number" to inquire.
(3)The next electricity bill will list the E-invoice alphanumeric number issued in the previous period.

Q8.After the Uniform-Invoice drawing. How do I know if I win?

(1)Taipower Company will download the winning list on the 28th of the Uniform-Invoice Lottery and notify the user of the winning information by mail within 10 days of the drawing day.
However, if a non-physical electronic invoice with common carrier or the carrier has been registered, the automatic redemption service will be provided by the Ministry of Finance.
(2) If users want to take the initiative to check whether they win the prize, they can go to the E-invoice Platform of Taipower Company by the "Carrier number" after the 29th of the month of the draw.
Or use four convenience stores' multimedia machines to inquire.
(referred to as KIOSK, such as 7-11's ibon, Family Mart's FamiPort, Hi-life's Life-ET, OK's OK. Go)

Q9If I'm lucky win the prize, how to get the winning electronic invoice certificate?

The winner shall hold the payment notice or payment certificate of the paid bill to KIOSK set by convenience stores.
Enter or scan to download the information to print the winning electronic invoice certificate and claiming the winning prize from the winning agency.
(1)The Carrier category number (ED0003) or the operation screen directly selects the name of the Taipower company.
(2)Carrier number (30 in total), in order of year (5 digits), Carrier serial number (10 digits) and Check code (15 digits).
If you have any questions about operating KIOSK, you can also ask the store for help.
From the electricity bill in March of 2017, when the invoice is awarded (invoices for each period of the lottery starting on May 25, 2017),
You can present an electricity bill printed with "Award Receipts" and claim rewards directly from the Bonus agency. 
The award electricity bill that can directly receive

Q10.The winning electronic invoice should be owned by the registered user or the actual payer?

If you have a paid payment notice or Payment Receipt, Print the certificate of the E-invoice of the winning with the "Carriage Number" and claim it later. That is not associated with the customer name shown in the above bill. If the registered user is a non-business entity, the E-invoice certification will not contain the name of the buyer.
Does not affect the equity to claim the award.

Q11.What should I do if I have not received the pink Payment Receipt from Taipower?

Applying for a financial account, credit card deduction of electricity charges or payment by financial institutions online banking, ATM, after our company confirms the successful withholding,
A pink Payment Receipt will be sent. If it is not received, please check the passbook cover of the withholding account before the 13th of the current invoice lottery month.
Debit details, credit card statements, etc. are enough to identify the data and the payer’s identity card.
contact the local service companies or 24-hour customer service 1911 to reissue the "new Carrier number" to maintain your cashing equity.

 

Business Entity

Q1.Why does Taipower want to issue the Cloud Invoice?

In accordance with the provisions of Article 4, paragraph 14, of the Regulations Governing the Use of Uniform Invoices,
Delete the provision that "part of the sales of public utilities may be exempted from issuing unified invoice" 
Implemented on January 1, 2016,
In accordance with the "Implementation Plan for the Import of Electronic Invoices for Public Utilities by the National Taxation Bureau of the Ministry of Finance", the Bank will issue a Cloud Invoice.

Q2.When did the Taipower Company issue the Cloud Invoice?

Taipower has issued Cloud Invoice since January 2016.
The term "January 2016" refers to the year and month of the payment of the electricity bill payment notice or the payment certificate.

Q3.After the Taipower Company issued the Cloud Invoice, is there any change in the current payment method?

The various diversified payment methods provided by Taipower have not changed.
After paying the bill, please keep the "Carriage Number" printed on the payment notice and the Payment Receipt.

Q4.Why should I keep the "Carrier Number" properly?

The Carrier number is 30 digits, which is the exclusive Carrier for connecting to the Cloud Invoice, like the Easycard and membership card. The only difference is that the Carrier does not have a physical card.
After the Uniform-Invoice is drawn, the "Carriage Number" is the only basis for the customer to inquire and print the winning invoice, so please keep it properly so as not to affect your Equity!

Q5. Does Taipower have a method for inquiring invoice information?

YES
"After 48 hours of payment to the counter of Taipower Company" or "Successful payment to the convenience stores, payment of deduction" Returning the payment information to the Taipower Company by the charging unit 3 days later,
With the "Customer Number", "tax ID number" and "Invoice Year Month", you can query in the following ways:
(1)    Log in to Taipower's "Electronic Invoice User Platform" (www.taipower.com.tw) for enquiry.
(2) Contact the Taipower Company 24 hours 1911 customer service voice line or transfer to service inquiry.
(3) Call or visit the location of Taipower Company.
(4) List the E-invoice alphanumeric number issued in the previous period in the next electricity bill.

Q6.Does the Ministry of Finance's "Electronic Invoice Integration Service Platform" (hereinafter referred to as the "E-invoice Platform") provide services for downloading or inquiring invoice information?

YES
Business Entity have access to the  Ministry of Finance's E-invoice Platform to download electronic invoice files as accounting vouchers.﹝Path: Login / Business Entity Function Menu / Business Entity B2C Invoice Operation / Deposit Information Inquiry - B2C / Accounting Document Download﹞.

Q7.fter paying the electricity bill, obtain the payment notice or payment certificate of Taipower Company. Is it still necessary to issue a printed electronic invoice certificate to deduct the output tax from the IRS?

No need to. Simply declare it by the following network, media or manual.
(1) Internet or media declaration:
From Business Entity's own system production or to the Ministry of Finance's E-invoice Platform to download the media declaration TXT file to declare business tax
[Path: https://www.einvoice.nat.gov.tw/Login/Business Entity Function Menu/Query and Download/Media Declaration File Download (Batch Application)].
(2) Manual declaration:
To declare the details of the form and form prescribed by the Ministry of Finance, not need to print out the electronic invoice certificate:
①The Business Entity obtains the Cloud Invoice issued by the public utility, and the sales return, purchase withdrawal or discount certificate of the Cloud Invoice sales,
It should be declared in the form of a schedule and filled in by the Business Entity.
Business Entity's Declaration of Public Utility Input Voucher, "Business Entity's Declaration of Public Goods Sales Return, purchase returns or allowance detail"
[Including public utilities (seller) and business users (buyer) basic information, Carrier serial number, taxation, sales, tax]
Report the business tax (if the invoice alphanumeric number is known, fill in the invoice alphanumeric number).
②The invoice number field of the sales return, purchase returns or Discount Certificate is also filled with the serial number of the Carrier according to the above list.(If the invoice alphanumeric number is known, fill in the invoice alphanumeric number).
③ Input Documentary Evidence declaration business tax format code: 25 (incoming), 23 (incoming withdrawal or discount).

Q8.If Business Entity does not match the name of the registered user, and the electronic invoice obtained by paying the electricity bill, can the deductible tax amount be declared?

If the Business Entity has not applied to Taipower Company for the correct listing of the buyer, the name of the buyer contained in the input voucher does not match.
If you are the actual payer, the electronic invoice issued by Taipower will be deducted from the output tax by the end of December of the year of 2016.