Mobile Payment

The general households, small shops, small factories could pay the bill through mobile payment APP ,such as JKO Pay, iPASS MONEY, O'Pay, Pi, GAMA Pay, ezPay, BeePay, DACARD, e-Bill, pxpay, Eazy Wallet, icash Pay, ESUN Wallet, pluspay and Taiwan pay. Customers could check bill information, pay the bills and get updates instantly, you can also make overdue payment (including wiring cost) before contract terminations.

Step-By-Step

1.Download Mobile Payment Tools

Search and download on each mobile payment provider webpages

*Please contact the customer service for operational problems

2.Log in to check the electricity bill information

Log in to the tools and select "Electricity Bills". Enter the customer number and the name to set as default account. Or you can scan the QR codes on your bills for more information.

*If you do not have a bill, you can use the following link to create a QR code to achieve your bill information.

3.choose from payment methods

4.Complete payment

If there is a common carrier for the mobile payment, the money will be automatically transferred in your account when the payment is completed. If there is no such setting, we will create a 30-digit dynamic carrier codes. After 5 days of payment, you can look up your code on the "Electronic Invoicing Platform".

In incidents of winning, you can take the carrier code to convenience stores to print the electronic invoice certificate and go to the prize institution to receive the award. Remember that the "Carrier codes" cannot be reissued if it is lost. Please save it properly.

Frequently Asked Questions

Q1 What is mobile payment?

Refers to the use of mobile devices for payment services. Users who use mobile devices to pay do not need to use cash, paper bill or pay it over the counter. You can set a credit card, account or saving account through mobile devices (smart phones or tablets) at any time and any place.

Q2 What mobile APP can I use to pay my electricity bills?

JKO Pay, iPASS MONEY, O'Pay, Pi, GAMA Pay, ezPay, BeePay, DACARD, e-Bill, pxpay, Eazy Wallet, icash Pay, ESUN Wallet, pluspay and Taiwan pay.

Q3 What bills can I pay by mobile payment?

Customers who use meter rate lighting service can pay their electricity bills and wiring cost before contract termination (including the past due bills and service cancellation before contract termination). You will not be able to pay when you have the following circumstances: remittance customer, terminated electricity contractor, flat rate lighting service, high voltage or unusual payment.

Q4 How to use the mobile service to pay?

Click on "Bounded Customer Number" or "Scan QR Code" (Scanning electricity bill or QR code created by Taipower) and you can check the billing information and pay your bill.

Q5 Can the mobile service automatically notify me?

After the customer information is set, the user's electricity bill will be automatically updated at each pay period.

Q6 How to set up my customer number?

The account setting is complete when inputting customer number and electricity account name successfully (the first six Chinese characters),

Q7 Can I use the QR code scan function 0without an electricity bill?

If you do not have an electricity bill, you can directly enter your customer number and name on Taipower website, a QR code will be displayed, and users can pay online by scanning QR Codes.

Q8 Is there a limit of payment amount for mobile payments?

Each mobile payment operator has different limits, and there are differences in identity certification. It is recommended to call the customer service line of the mobile payment provider.

Q9 How do I get a payment receipt after paying the bill?

fter using the mobile payment, you can find the carrier number of the transaction in the transaction record, and we will not send the paper payment receipt. If a common carrier is used for payment, Taipower will receive the payment information from the mobile payment company, and will return the information according to the regulations. Users can go to the Ministry of Finance's electronic invoice integration service platform to check the invoice information.

Q10 Which APP include in "Taiwan Pay"?

"Taiwan Mobile Pay" APP and Financial institution APP could use the "Taiwan Pay", including Bank Of Taiwan, Land Bank Of Taiwan, Mega International Commercial Bank, Chang Hwa Bank, Hua Nan Bank, First Bank, Yuan Ta Bank, Taiwan Business Bank and Taiwan Cooperative Bank.