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Taiwan Power Company

Reading Bill

Index > Customer Services > Internet Service Counter > Reading Bill

I. Basic Information

i. Type of Rate
Contract 
Light Meter Rate Lighting Service Non Time-of-Use Rate
Light TOU(A) Meter Rate Lighting Service Time-of-Use(A)
Light TOU(B) Meter Rate Lighting Service Time-of-Use(B)
PWR ICC Power Service Installed Capacity Contract
PWR MDC Power Service Maximum Demand Contract
PWR EVC Power Service Electric Vehicle Charging Infrastructure Rate
HV High Voltage Service
EHV Extra High Voltage Service
HV EVC High Voltage Service Electric Vehicle Charging Infrastructure Rate
 
Usage
C Commercial
NC Non-Commercial
M Military
MA Military Agency
ii. Others
Others
Curr. Meter-read/CHC Current Meter Reading Date/Charge Date
Next Meter-read/CHC Next Meter Reading Date/Charge Date
Curr. Meter-read/Pmt. Current Meter Reading Date/Payment Date
Next Meter-read/Pmt. PNext Meter Reading Date/Payment Date
R.E.D.F. Per kWh Renewable Energy Development Fund Per kWh
Same(P)-Last Year Same Period of Last Year
Next(P)-Last Year Next Period of Last Year
ALLOC of Pub. HH Allocation of Public Households
ALLOC of Pub. CHC Allocation of Public Charge
B. T. Business Tax
F. B. T. Free of Business Tax

 

II. Charge Introduction

1. Late Payment Charge(If the amount is less than NTD 5, it would be charged NTD 5):

Light Non TOU Rate
Overdue payment period Charged based on electricity bills payable
8-14 days 1%
15 days 2%
Power Service
Light TOU Rate
Overdue payment period Charged based on electricity bills payable
3-14 days 1%
Over 15 days 2%
*If the electricity bill is not paid until the "next charge date", the power supply would be suspended.
 
High Voltage
Extra High Voltage
After the payment period is over, late payments will be calculated based on a daily interest rate plus 1% of the basic lending rate for the Bank of Taiwan (at the 1st of the month for the electricity bill due). These charges will be applied to the next electricity bill. If the electricity bill is not paid by the following meter reading date, the power supply would be suspended.
 

2. According to the provisions of the Electricity Act, Taipower Company submits Business Regulations and Rate Schedules to the Ministry of Economic Affairs for approval. Copies of these can be obtained from local branch offices (see the back for details) or through Taipower's official website.

 

III. Meter Information

Meter types
1, 3, 9, 11, A Watt-hour meter
4 Var-hour meter
6, 8, 10, 12 Watt-hour demand meters
 

IV. Announcement

  1. Taipower Company wouldn’t ask customers to go to a specific website or perform any operation at ATM. If you receive a suspicious call or text message, please contact the 165 anti-fraud line or toll-free customer service hotline 1911 immediately.
  2. The winning invoice would be notified in written. Please bring the electricity bill with "award receipt" to redeem rewards from the Bonus Agency. Customers could check the invoice information by visiting Taipower Company’s electronic invoicing website.                                 
  3. When changing the electricity equity, please go to Taipower Company as soon as possible for transferring power supply contract to protect your rights.
  4. The electricity bill could be deducted from a designated account/credit card in advance, or go to the Collecting Service Providers. Please look for details on Payment Methods http://www.taipower.com.tw/en/page.aspx?mid=4473.
  5. The refund of excessive electricity charge would be notified in written. The refund could choose to transfer to designated account/credit card or to deduct on your next bill.
  6. Installation of phase protection devices is recommended for electrical equipment which would suffer damage during phase loss or reversal.
  7. To continue power supply during typhoons, please improve the maintenance of generators and pumping equipment. Sandbags or waterproof gates also should be installed at the entrances and exits of basements.
  8. Using electrical appliances to make meters inaccurate would constitute illegal use of electricity. Not only have to pay additional amount of electricity charges, but also offence of larceny as provides for in Articles 320 and 323 of the Criminal Code.
  9. According to Renewable Energy Power Purchase Agreement, you should apply to Taipower Company for installing renewable energy power generation system. Please maintain the equipment regularly to avoid damage to power generation system caused by natural disasters.
  10. Taipower Company's charges for electricity applications are clearly stipulated. There are no additional fees would be charged except for the formal notification.