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裝飾性圖片Customer Service

Customer Service Items

Services

Procedure & Documents Required

Services

Procedure & Documents Required

New Service

  • small dot imageApplication Form
  • small dot imageSeal
  • small dot imageIndoor Wiring Drawing
  • small dot imageUsage License
  • small dot imageOther Certificates Approved by the Government

Change

of

 Address

  • small dot imageApplication Form
  • small dot imageSeal
  • small dot imageRecent Utility Bills or Receipts
  • small dot imageHousehold Registry
  • small dot imageCertificate of Address Modification

Upgrade/Extension

  • small dot imageApplication Form
  • small dot imageSeal
  • small dot imageRecent Utility Bills or Receipts
  • small dot imageIndoor Wiring Drawing

Re-connection

  • small dot imageApplication Form
  • small dot imageSeal
  • small dot imageRecent Utility Bills or Receipts
  • small dot image(For services haven’t been terminated or disconnected for over 2 years)

Subdivision

  • small dot imageApplication Form
  • small dot imageSeal
  • small dot imageRecent Utility Bills or Receipts
  • small dot imageIndoor Wiring Drawing

Installation Certificate or

Payment Certificate

  • small dot imageApplication Form
  • small dot imageSeal
  • small dot imageRecent Utility Bills or Receipts

Temporary Service

  • small dot imageApplication Form
  • small dot imageConstruction License
  • small dot image(Except for Construction Duration Within 6 months )
  • small dot imageSeal
  • small dot imageIndoor Wiring Drawing
  • small dot imageWritten Statement (if the guarantor promises to pay the bill)

Meter Test

or

Indoor Wiring Inspection

  • small dot imageApplication Form
  • small dot imageSeal
  • small dot imageRecent Utility Bills or Receipts

Disconnection

Claim

  • small dot imageApplication Form
  • small dot imageSeal
  • small dot imageRecent Utility Bills or Receipts

Seal Cutting

and

Re-sealing

  • small dot imageApplication Form
  • small dot imageSeal
  • small dot imageRecent Utility Bills or Receipts
  • small dot imageIndoor Wiring Drawing

Degrade/Reduction

  • small dot imageApplication Form
  • small dot imageSeal
  • small dot imageRecent Utility Bills or Receipts

Meter Relocation

  • small dot imageApplication Form
  • small dot imageSeal
  • small dot imageRecent Utility Bills or Receipts
  • small dot imageIndoor Wiring Drawing

Termination

  • small dot imageApplication Form
  • small dot imageSeal
  • small dot imageRecent Utility Bills or Receipts

Removal of TPC Distribution Facilities

  • small dot imageApplication Form
  • small dot imageSeal
  • small dot imageYou have to draw the relative location of the target TPC distribution facilities.

Title Transfer

  • small dot imageApplication Form
  • small dot imageSeal
  • small dot imageRecent Utility Bills or Receipts

Payment

and

Billing Query

  • small dot imageRecent Utility Bills or Receipts

Change

of

Sort Or Usage

  • small dot imageApplication Form
  • small dot imageSeal
  • small dot imageRecent Utility Bills or Receipts

Payment

of

Project Contribution

  • small dot imageNotice of Contribution Payment

Change

of

Appliances

  • small dot imageApplication Form
  • small dot imageSeal
  • small dot imageRecent Utility Bills or Receipts
  • small dot imageIndoor Wiring Drawing

Refunds

  • small dot imageNotice of Refund
  • small dot imageCitizen ID
  • small dot imageSeal

Rebates

Military Dependants’ Treatments：

  • small dot imageApplication Form
  • small dot imageDependants’ Seal
  • small dot imageMilitary ID
  • small dot imageCertificate of  Military Dependant
  • small dot imageHousehold Registry

Discharge Pension Treatments：

  • small dot imageApplication Form
  • small dot imageCertificate of Discharge Pension
  • small dot imageSeal of the Beneficiary
  • small dot imageCertificate of Military Dependant
  • small dot imageHousehold Registry

Notes

  • small dot imageUsages listed below require specific 〝Electrician License〞：

    •Entertainment Premises, public areas, factories, mine sites that apply for contract over 50KW

    •High voltage customers

  • small dot imageTo save your time, you can make your requests by phone, fax and mailing, or sign up for service on the Internet.